DDF file error

[DCIM_Support]

This question was originally posted on DCIM Support by Shoaib Maqsood on 2019-03-08

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Hello,

I have restored the dce server . After restoring the dce some device like (UPS, INROW, ENVIORMENTAL UNIT) are giving the error (device status may be inaccurate because an attempt to transfer DDF failed). But PDU's are working fine.

(CID:140712200)

[DCIM_Support]

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-03-08

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Hi Shoaib,

This error is due to DCE being unable to access the device via (default) FTP. The following knowledge base FAQ provides more detail:

http://www.apc.com/us/en/faqs/index?page=content&id=FA177004

Thanks,

Steve.

(CID:140712214)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-04-01

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Dear Shoaib Maqsood,

Tell us, please, did you solve your problem or not?

With respect.

(CID:141269220)

[DCIM_Support]

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