This question was originally posted on DCIM Support by Hojjat Saeidi on 2016-07-31
I need DDF for Auto mains failure control DSE 7320,8660,8610,8620..
How can i recive ? can i recive from multivendorsupport ??
becuse this devices is not schneiders manufacture
This answer was originally posted on DCIM Support by Amaresh on 2016-08-01
Please submit a request for DDF using https://dcimsupport.apc.com/devices/create
with all the necessary information.
PS: We develop DDF provided the device is either ModBus or SNMP protocol.
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