This question was originally posted on DCIM Support by Chad Broad on 2017-05-31
I am getting an unexpected error when trying to save or add oneview to DCO as an external system.
I initially created an entry for oneview in DCO external systems configuration window with a local account that didn't work (info here :")
After trying a domain account as suggested the connection tests successfully but none of the configuration changes will save.
This includes updating the entry or deleting it.
The error I get when I click save and close is pictured below.
This comment was originally posted on DCIM Support by Jef Faridi on 2017-05-31
Would it be possible to ask for the server logs and client application.log file, that can be shared with me? I will send you an invite to my =S= box shortly, thanks.
server logs can be downloaded from server webmin interface, StruxureWare DC Operation > Download Log Files > "Download log files"
client application.log file usually located: (Win) C:\Users\<user name>\.isxo\8.1.x\Operations\application.log
This comment was originally posted on DCIM Support by Chad Broad on 2017-06-01
I have uploaded the logs.
let me know after you have had a look. 😀
This answer was originally posted on DCIM Support by Jef Faridi on 2017-06-01
Many thanks for providing the log files,
It seems currently if the configured HP OneView (as an external system) should not work (for any reason), then it is not possible to modify, save and/or even delete it. We have logged an enhancement case for this (bug report), so it can be fixed in a future version of DCO.
As a sort of work-around, without touching/editing the existing integration, you might want to create a new HP OneView entry that works (eg. as you've mentioned by using a domain account).
Please let me know if you have questions, thanks.
This comment was originally posted on DCIM Support by Chad Broad on 2017-06-12
I have been able to get it working with a new entry, thanks.
Any news on the enhancement case resolution?
This comment was originally posted on DCIM Support by Jef Faridi on 2017-06-13
Many thanks for sharing the update. I think the next version (will be released soon) expected to contain the enhancement. thanks.
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