DCO SNMP returns value not described in documentation

[DCIM_Support]

This question was originally posted on DCIM Support by Olegas Domanskis on 2019-03-22

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Hello

OID 1.3.6.1.4.1.318.1.2.2.1.4.0 returns value 13, but in documentation there is only values from 1 to 5 (https://sxwhelpcenter.ecostruxureit.com/display/public/UADCO8x/DCO+SNMP+status+codes)

What does that value mean? 😀

(CID:141265959)

[DCIM_Support]

This comment was originally posted on DCIM Support by Ed Tarento on 2019-03-22

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Hi

what device is it and what FW version?

(CID:141267498)

[DCIM_Support]

This comment was originally posted on DCIM Support by Olegas Domanskis on 2019-03-22

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It's DCO server itself

StruxureWare Data Center Operation Server: 8.2.12-80089-33a247

(CID:141267500)

[DCIM_Support]

This comment was originally posted on DCIM Support by Ed Tarento on 2019-03-23

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A mystery to me too.

General and essential services (OID .1.3.6.1.4.1.318.1.2.2.1.4.0)

May Jef Faridi can shed some light

(CID:141267502)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jef Faridi on 2019-03-25

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Hi Olegas (& Ed),

DCO only knows those status codes described here: https://sxwhelpcenter.ecostruxureit.com/display/public/UADCO8x/DCO+SNMP+status+codes

and the rest might be specific to ddf.

Kind regards

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Update:

Hi Olegas & Andrew,

Both issues, eg OID 1.3.6.1.4.1.318.1.2.2.1.4.0 returning 13 and the mis-notification of DCO in DCE, are related and fixed in the next release version (expected release within a few weeks time)

Thanks

Kind regards

(CID:141266497)

[DCIM_Support]

This comment was originally posted on DCIM Support by Olegas Domanskis on 2019-03-25

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But how we can monitor DCO General and Essential services if it returns unknown code? To what ddf the value is specific?

(CID:141266513)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2019-03-25

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Hi Olegas,

I'm currently looking into this - will get back to you soon, thanks,

Kind regards

(CID:141266614)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2019-03-26

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Hi Olegas,

Many thanks for the clarification - I was assuming that you were getting 13 different status codes. However, done some investigations and tests, this seems to be a bug that's fixed in the next release version. (release date is not known yet, but expected to be within a few weeks time).

Kind regards

(CID:141267176)

[DCIM_Support]

This comment was originally posted on DCIM Support by Olegas Domanskis on 2019-03-26

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Hello

Thanks. But before the release how can we interpret status 13? As something bad or ignore it?

(CID:141267191)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2019-03-26

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Hi Olegas,

In my tests, it reruns 13 both when the application status is running and also when it is down. I would not ignore it, but preferably would check the DCO webmin interface that would display correctly the server status.

Kind regards

(CID:141267198)

[DCIM_Support]

This comment was originally posted on DCIM Support by Olegas Domanskis on 2019-03-26

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you mean these statuses?

(CID:141267210)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2019-03-26

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Yes, that's right.

Kind regards

(CID:141267214)

[DCIM_Support]

This comment was originally posted on DCIM Support by Andrew Stoakes on 2019-03-27

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I have the same issue. I have added my DCO server to DCE to monitor but it is always showing in error. The status code that i get is 13 for OID .1.3.6.1.4.1.318.1.2.2.1.4.0 (Status). 

All 3 services are running and showing as "Running" in DCE but the status in the DCE console shows as "Error". 

I also note that the backup status is 13 which is also not a listed value

(CID:141267504)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2019-03-27

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Hi Andrew,

The next release of DCO will contain the fix (please see my answer below), thanks.

Kind regards

(CID:141267511)

[DCIM_Support]

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