EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-03 08:05 AM . Last Modified: 2 weeks ago
Where can I find the installation files for DCO version 8? I have found all the required documentation on how to run the update, but I cannot locate the installation package anywhere.
(CID:110005249)
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Posted: 2020-07-03 08:05 AM . Last Modified: 2 weeks ago
Scott,
You will need to contact your local technical support for the StruxureWare Data Center Operation installation/upgrade files. They will need to verify your software support to provide you with the installation/upgrade files.
Regards,
Cory
(CID:110005251)
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Posted: 2020-07-03 08:05 AM . Last Modified: 2 weeks ago
Are there any plans to find a better way to manage this? Having to directly contact our sales person in order to receive a download is a poor use of my time. Product support contracts can't be linked to user accounts so the download is available in my account as long as our support is up to date?
(CID:110005254)
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Posted: 2020-07-03 08:05 AM . Last Modified: 2023-10-22 01:34 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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