This question was originally posted on DCIM Support by Brian Meade on 2020-01-23
Hello, I have a customer running DCO 8.2.12. The customer cannot upgrade at this time. The customer is experiencing and issue when connecting network connections.
Are these known issues for this version, and if so would an upgrade to ITA resolve them?
This comment was originally posted on DCIM Support by Jef Faridi on 2020-01-31
That doesn't seem to be a known issue - to investigate the issue(s) it would be great to have the following data:
1- copy of the backup (that contains the issue)
2- screen captures illustrating the issues (and showing the device locations, so I can find in the setup).
I will send you an invite to my =S= box shortly so the data safely can be provided, thanks.