This question was originally posted on DCIM Support by Willian Ferreira on 2016-08-29
I do install and update servers.
Many attempts did not work.
I tried the procedure using mkDCExpertRestoreUsbKey.bat c:\*7.3.1.iso. Successfully run!
The USB device works on my laptop and on all other computers, but does not work in DCE server. Not recognize.
Pendrives sizes 2Gb, 4Gb ... nothing!
Pendrives Sony, Kingstone, ching ling... nothing!
I can not stand to see the message: "Please ensure compatible bootable media is available."
I need help please!
I tried in all USB slots!
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2016-08-30
As far as the Restore of DCE server is concerned, there is no need to select the USB bootable option in BIOS setup.
All I do is that insert the USB bootable key in to the USB slot of DCE server(AP9465, AP9470 & AP9475), and power re-cycle the Server. Upon the recycle of the server, the server will recognize the USB bootable key and continue with the restoration process automatically.
I have seen that the 4GB USB bootable key for DCE restoration works fine.
Here are my suggestions:
Upon successful completion of the restoration USB key, please insert the USB bootable key into the server and switch on the server to allow it to recognize automatically.
I hope this helps.
This answer was originally posted on DCIM Support by Willian Ferreira on 2017-03-27
We have here the Bios screen of a server that we have no problems initializing with USB key.
We see version 1.5.2 and the menu options.
Here we have the screen of the servers that we receive for installation, always comes with BIOS version 1.1.1, and does not show the same menu options.
I believe that updating the BIOS is necessary because none of the procedures shown here were successful.
How to do this? 1.1.1 -> 1.5.2 or newer?
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