This question was originally posted on DCIM Support by Mate Fekete on 2017-02-06
I am running DCE 7.4.1 and monitoring various APC PDUs. I have couple of AP8886 in the system with 6.1.0 AOS version. Only one is providing the following sensor details:
Application Module v6.1.0
APC OS (AOS) v6.1.3
APC Boot Monitor v1.0.8
Do you have any idea why I cannot see the usual power sensor data?
This comment was originally posted on DCIM Support by Ditte Drewer Mathiasen on 2017-02-13
Hi Mate Fekete, thanks for posting. Lets see who can be of assistance here. @community any ideas?
Kind regards Ditte
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-02-14
I did not face this kind of issue. But, I would suggest you to upgrade any one of the PDUs(which is having this issue) firmware to the latest version. I see that the latest firmware version is 6.4.4. If possible, please upgrade the PDU firmware to the latest version, and see if you are able to view the parameters in DCE software.
I also would like you to verify if you are able to view the parameters on the PDU web interface itself to isolate if the issue is related to device or DCE parameters.
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