DCE 7.6.0 Windows Share Backup to Local PC issue

[DCIM_Support]

This question was originally posted on DCIM Support by shemilusman on 2019-08-08

---

Hi,

I am trying to save DCE backup on a local PC (not part of Domain) but getting "unable to mount error"

The user "User" has administration rights and in place of Domain I have mentioned the computer name. The share folder is in C drive and share name is "dcebackup".

The firewall is turned off and SMB 1.0/CIFS is enabled.

Can someone suggest what could be the problem.

Thanks

Shemil

(CID:147203031)

[DCIM_Support]

This answer was originally posted on DCIM Support by Valentin Kozlov on 2019-08-09

---

Hi

The problem may be caused by incorrect NTLM settings or GPO applied to your computer.

You may check DCE logs to locate error code and find what exactly happens.

(CID:147203286)

[DCIM_Support]

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-08-09

---

Hello,

The following k-base may help you:

http://www.apc.com/us/en/faqs/FA299440

Steve

(CID:147203378)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.