This question was originally posted on DCIM Support by shemilusman on 2019-08-08
Hi,
I am trying to save DCE backup on a local PC (not part of Domain) but getting "unable to mount error"
The user "User" has administration rights and in place of Domain I have mentioned the computer name. The share folder is in C drive and share name is "dcebackup".
The firewall is turned off and SMB 1.0/CIFS is enabled.
Can someone suggest what could be the problem.
Thanks
Shemil
(CID:147203031)
This answer was originally posted on DCIM Support by Valentin Kozlov on 2019-08-09
Hi
The problem may be caused by incorrect NTLM settings or GPO applied to your computer.
You may check DCE logs to locate error code and find what exactly happens.
(CID:147203286)
This answer was originally posted on DCIM Support by Steven Marchetti on 2019-08-09
Hello,
The following k-base may help you:
http://www.apc.com/us/en/faqs/FA299440
Steve
(CID:147203378)
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