EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-04 01:51 PM . Last Modified: 2 weeks ago
After upgrading to DCE 7.5 I now cannot access the Server Access settings under Server Administration Settings. I get the error message below.
Any ideas?
(CID:128752378)
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Posted: 2020-07-04 01:51 PM . Last Modified: 2 weeks ago
Hi Richard,
I had the same problem after enabling port 80 via the Server Access page in version 7.5.0, technical support fixed this via a WebEx session,
In my case it occurred because I had port 80 disabled before updating to 7.5.0, after the update I enabled port 80. The result was the same as you have.
I’d recommend raising a support call.
Thanks,
Dom
(CID:128752601)
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Posted: 2020-07-04 01:51 PM . Last Modified: 2 weeks ago
Hi Richard,
I had the same problem after enabling port 80 via the Server Access page in version 7.5.0, technical support fixed this via a WebEx session,
In my case it occurred because I had port 80 disabled before updating to 7.5.0, after the update I enabled port 80. The result was the same as you have.
I’d recommend raising a support call.
Thanks,
Dom
(CID:128752601)
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Posted: 2020-07-04 01:52 PM . Last Modified: 2 weeks ago
Hi Dom,
thanks for the tip. I did have port 80 disabled prior to the upgrade so I will give support a call to try and rectify.
Richard
(CID:128753926)
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Posted: 2020-07-04 01:52 PM . Last Modified: 2 weeks ago
Schneider Technical Support attended site
Logged into the console as root
enabled Listen 80 in the Netbotz.conf file
Once done the issue was resolved and I could then disable port 80 through the client and all was back to normal.
(CID:128757425)
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Posted: 2020-07-04 01:52 PM . Last Modified: 2023-10-22 01:11 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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