A customer has a DCE version 7.2.0 with a Netbotz 570 updated to the latest version. There is a problem, communication is lost for a few minutes and only 30 seconds is normal.
We tested with the DCE virtual machine demo and discovered the same Netbotz, after 5 days of testing and there is no alarm or failure.
Do you think updating DCE to the latest version to fix this problem?
Hi @jesus_banegas_g ,
I can't say that the upgrade would solve the issue but there have been numerous fixes an enhancements since 7.2. That's pretty old. If the new deployment was on the same VM host (assuming the 7.2 was also a VM), then it would appear to indeed be system specific to that deployment. If it's a hardware server or VM, it could still be network. Either way, I can't promise 7.8 will fix it but that's definitely the best place to start.
You can also try rebooting the DCE server. Not sure how frequently this issue occurs but if the issue takes a while to start up again after the reboot, it could have something to do with the current DCE's load or how many systems it's monitoring.
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