This question was originally posted on DCIM Support by Thai Trinh on 2018-04-13
My DCO communication with DCE server was working fine using port 80 without SSL. I recently changed using SSL for more security between DCO and DCE.
After that under the "External Systems Configuration" on the DCO was failed to connect to the DCE server using the SSL (443) or the local (80) with the error message "The server appears to be down" even though all servers are working fine.
My Question are:
This answer was originally posted on DCIM Support by Christopherus Laurentius on 2018-04-14
Consider upgrading your DCO,as there are quite a few improvements,as well as security fixes implemented between DCO 725 to DCO 822.
As for DCE, the version is now DCE750.
Contact your local tech support with valid support contract for upgrade links
This comment was originally posted on DCIM Support by Thai Trinh on 2018-04-16
We're understanding the software need to be upgrading, however, I'm looking for the configuration procedure on DCE and DCO.
This comment was originally posted on DCIM Support by Christopherus Laurentius on 2018-04-17
Have you added the certificate used by DCE to DCO?
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