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Posted: 2020-07-03 01:28 PM
This question was originally posted on DCIM Support by smatsa on 2017-03-03
(CID:113641559)
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Posted: 2020-07-03 01:28 PM
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-03-03
Dear smatsa,
FYI..The following is the latest DDF version available in DCE 7.4.1 for MGE UPS.
If you are looking for a specific Model DDF, you may check here.
Regards,
Bala
(CID:113641574)
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Posted: 2020-07-03 01:28 PM
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-03-03
Dear smatsa,
FYI..The following is the latest DDF version available in DCE 7.4.1 for MGE UPS.
If you are looking for a specific Model DDF, you may check here.
Regards,
Bala
(CID:113641574)
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Posted: 2020-07-03 01:28 PM
This comment was originally posted on DCIM Support by smatsa on 2017-03-03
Can I update only DDF file, or must update sever? The current version of the server is 7.2.0
Regards,
Nemanja
(CID:113641651)
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Posted: 2020-07-03 01:28 PM
This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-03-03
You can update the specific DDF file by getting the latest DDF file from the DDF team from EcoStruxure IT Help Center page.
However, I would suggest you to update the DCE version to the latest version 7.4.1 as there are many fixes done in the latest version. By upgrading to the latest DCE version, the DDF files also would be updated. For this reason, Its highly recommended to upgrade to the latest version. To receive the latest upgrade links, DCE needs to be under Software support contract. If its is, please contact your local country technical support.
(CID:113641649)
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Posted: 2020-07-03 01:28 PM
This comment was originally posted on DCIM Support by smatsa on 2017-03-03
Ok, thank you
(CID:113641647)
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Posted: 2020-07-03 01:28 PM
This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-03-03
You are welcome! Have a nice day!
(CID:113641645)
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Posted: 2020-07-03 01:28 PM
This comment was originally posted on DCIM Support by smatsa on 2017-03-07
Can you tell me how can I get updates for DDF files? Must I fill the request form for new DDF or send email to someone.
(CID:113642976)
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Posted: 2020-07-03 01:28 PM
This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-03-07
DDF files can be received by filling the form here. There is no need to send an email, and all DDF requests are fulfilled from EcoStruxure IT Help Center-device support.
(CID:113642984)
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Posted: 2020-07-03 01:29 PM
This comment was originally posted on DCIM Support by smatsa on 2017-03-07
Must I do an SNMP walk for update?
(CID:113643002)
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Posted: 2020-07-03 01:29 PM
This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-03-07
Yes, please do the SNMP walk and attach it. It would be great. If you are referring to MGE UPS, then it may not be required, but its better to attach the SNMP walk.
(CID:113643005)
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Posted: 2020-07-03 01:29 PM
This comment was originally posted on DCIM Support by smatsa on 2017-03-07
Ok, I will do that tomorrow.
(CID:113643007)
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Posted: 2020-07-03 01:29 PM . Last Modified: 2023-10-20 05:07 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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