This question was originally posted on DCIM Support by mianaqeel on 2016-10-26
Please help me for the issue in SRC 10000XLI
UPS is showing Online in NMC and Working fine regarding output and Backup but showing following error while beeping continuously.ALARM DUE TO CHARGER RL OPEN
This answer was originally posted on DCIM Support by Michael Shimmin on 2016-10-26
I'm not positive but I believe that alarm is letting you know that the relay for the battery charger has failed open and thus is not capable of maintaining the batteries. How old is the unit? Have you called APC support?
This answer was originally posted on DCIM Support by Mian Aqeel on 2016-10-27
If UPS is working fine then, check the logs
It seems that there is problem in charger Filter RL circuit, might be that filter is damaged and due to this you are facing the warning alarm.
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