This question was originally posted on DCIM Support by Jeff Harrold on 2019-03-22
We are currently running DCE 7.4.2
We receive notification of threshold alarms & we have our settings to remind us every 15 minutes until the alarm is cleared. We are not getting these reminder notifications & sometimes it misses reminder 1 & 2 & then we get reminder 3 at the 45 minutes mark. We also get the initial alarm & the clearance alarm but the 15 minute reminders seem to be not functioning.
I have rebooted just in case as it hasn't been done for some time but no change.
We haven't changed any settings from when they used to work so I am a bit puzzled what is going on.
Thanks.
(CID:141266272)
Solved! Go to Solution.
This answer was originally posted on DCIM Support by Jeff Harrold on 2019-03-24
Looks like the reboot did the trick.
I'll leave this here in case anybody ever has the same issue.
(CID:141266359)
This answer was originally posted on DCIM Support by Jeff Harrold on 2019-03-24
Looks like the reboot did the trick.
I'll leave this here in case anybody ever has the same issue.
(CID:141266359)
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Discuss challenges in energy and automation with 30,000+ experts and peers.
Find answers in 10,000+ support articles to help solve your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!