Alarm Notifications

[DCIM_Support]

This question was originally posted on DCIM Support by Jeff Harrold on 2019-03-22

---

We are currently running DCE 7.4.2

We receive notification of threshold alarms & we have our settings to remind us every 15 minutes until the alarm is cleared.  We are not getting these reminder notifications & sometimes it misses reminder 1 & 2 & then we get reminder 3 at the 45 minutes mark.  We also get the initial alarm & the clearance alarm but the 15 minute reminders seem to be not functioning.

I have rebooted just in case as it hasn't been done for some time but no change.   

We haven't changed any settings from when they used to work so I am a bit puzzled what is going on.

Thanks.

(CID:141266272)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Jeff Harrold on 2019-03-24

---

Looks like the reboot did the trick.

I'll leave this here in case anybody ever has the same issue.

(CID:141266359)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.