This question was originally posted on DCIM Support by Jeff Harrold on 2019-03-22
We are currently running DCE 7.4.2
We receive notification of threshold alarms & we have our settings to remind us every 15 minutes until the alarm is cleared. We are not getting these reminder notifications & sometimes it misses reminder 1 & 2 & then we get reminder 3 at the 45 minutes mark. We also get the initial alarm & the clearance alarm but the 15 minute reminders seem to be not functioning.
I have rebooted just in case as it hasn't been done for some time but no change.
We haven't changed any settings from when they used to work so I am a bit puzzled what is going on.
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