This question was originally posted on DCIM Support by Thai Trinh on 2019-01-07
I have a problem to log in the ATS AP7723 using DCE server with an error below:
This object on the APC Management Web Server is protected and requires a secure socket connection.
Click here to use a secure connection.
Looks like it's tried to use https to log in....but I don't know exactly issue because all other my devices have no problem to log in (PDU, RPDU, UPS...), but somehow I can't log in any ATS device doesn't matter what version on ATS we have.
This comment was originally posted on DCIM Support by spezialist on 2019-01-08
Dear Thai Trinh,
Can you show a screenshot of the above problem?
Also, do you connect to the rack ATS web-GUI via the DCE private proxy?
Can you show the screenshot of the Device Launch Settings context menu for the problematic rack ATS?
The more information you provide, the faster and better your help will be 😀.
This answer was originally posted on DCIM Support by Thai Trinh on 2019-01-10
Thank you for your support, we already figured out and resolved the issue. Thanks
This comment was originally posted on DCIM Support by spezialist on 2019-01-10
Ok, thanks for the good feedback :-).
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