This question was originally posted on DCIM Support by Michael Adachi on 2019-03-05
I've got an old AP7750 ATS with a AP9617 network card. I can't connect to the device. I'm using an APC serial cable (940-0024E) to connect to the ATS serial port. I've got PuTTY configured to 19200, 8, 1, none, none. After hitting enter on my computer several time, I get no response at all. If I hold the Preference button on the ATS for more then 20 seconds, I then see a message "Application Firmware Download - Start", followed by a string of never ending "CCCCCCC...". I've found some firmware and tried uploading "apc_hw02_ats_261.bin" using XMODEM, but it still does not seem to work.
Any ideas what I'm messing up here?
This comment was originally posted on DCIM Support by spezialist on 2019-04-01
Dear Michael Adachi,
Tell us, please, did you solve your problem or not?
This comment was originally posted on DCIM Support by Michael Adachi on 2019-04-01
Hi, The problem was not actually solved. I've given up on it
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