This question was originally posted on DCIM Support by Barry Patterson on 2019-07-17
InRow ACRC301S Chilled Water Flow has value of 0.0GPM as displayed from GUI. Verified by running SNMP MIB walk which has OID .22.214.171.124.4.1.3126.96.36.199.188.8.131.52.184.108.40.206 = INTEGER: 0. Possible bug with Chilled Water Flow sensor?
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2019-07-18
Can you navigate to the below menu options on the unit display and confirm if you are read the Chilled Water Flow?
Main > Status > Detailed Status > Chilled Water Flow
If you see abnormal value over on the unit's display also, then I suggest you to contact your regional Schneider Electric's technical support as this may require certified cooling FSR to inspect this sensor in my opinion.
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