ACRC301S Chilled Water Flow 0.0GPM

[DCIM_Support]

This question was originally posted on DCIM Support by Barry Patterson on 2019-07-17

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InRow ACRC301S Chilled Water Flow has value of 0.0GPM as displayed from GUI. Verified by running SNMP MIB walk which has OID .1.3.6.1.4.1.318.1.1.27.1.6.1.2.1.3.1.2 = INTEGER: 0.  Possible bug with Chilled Water Flow sensor?

(CID:147196198)

[DCIM_Support]

This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2019-07-18

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Dear Barry,

Can you navigate to the below menu options on the unit display and confirm if you are read the Chilled Water Flow?

Main > Status > Detailed Status > Chilled Water Flow

If you see abnormal value over on the unit's display also, then I suggest you to contact your regional Schneider Electric's technical support as this may require certified cooling FSR to inspect this sensor in my opinion. 

Regards,

Bala

(CID:147196343)

[DCIM_Support]

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