This was originally posted on APC forums on 10/5/2011
This reply was originally posted by Bernard on APC forums on 10/5/2011
Kindly try the following:
1. Remove the old smartups that appears under Hostname when you click on Status.
2. Stop then start the PBE Agent service in services.msc
3.. Click Tools > Configure Device List, a new window will pop up and you should see the new UPS in the Discovered Devices window.
I hope this helps.
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