Issue When doing a conversion from TAC Vista with LNS Network, to EcoStruxure Building Operation, what system should handle the addressing of the devices? What does the Network property “Shared LNS and SBO network” mean? Product Line EcoStruxure Building Operation, TAC Vista Environment TAC Vista Conversion Tool Cause In a TAC Vista system, running as LNS system, the network is marked as Protected in TAC Vista. This means that all addressing is handled via the LNS system. Resolution After a conversion from TAC Vista with LNS network, to EcoStruxure Building Operation, a flag is set in the Network properties, named “Shared LNS and SBO network” which means that the LonWorks network is shared between LNS and EcoStruxure BMS. LNS is used for network management, such as handling addresses and Lon bindings. LNS has the ownership of the network. EcoStruxure Buildning Operation is used for downloading application and configuration to the controllers. It  does not write in the address table of the Lon device.  This flag should not be set manually.

Issue The datasheet for DO-FA-12 says: Contact rating .......................250 VAC/30 VDC, 2 A, Pilot Duty (Power Factor 0.35) What does "Pilot Duty" mean? Product Line EcoStruxure Building Operation Environment Building Operation Automation Server Bundled (AS-B) Building Operation  IO-module Cause The datasheet specifies the rating class of the relays.  Understanding what "Pilot Duty" means is needed in order to know what load can be controlled by the relay. Resolution A "Pilot Duty" rating means that this relay is made for a specific highly inductive load, such as controlling the coil of another relay or contactor. Contacts with a "Pilot Duty" rating have passed standardized testing to prove they can reliably control a "Pilot Duty" load. In another example the datasheet of a device may say: Relay contact rating 250 VAC / 30 VDC, 2 A Pilot Duty (C300) In this case C300 indicates the rating of the relay, according to the UL 508 standard. The start current of a motor could damages the relays in case the current is too high. The start current could be up to 8 times the rated current, or more.

Warning Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support Services for assistance. Issue Require a method on how  to apply individual setpoints in EBO when Users are granted access at a Security Expert  Door. Product Line Security Expert, EcoStruxure Building Operation Environment Security Expert EcoStruxure Building Operation Cause An example of this would be to have room temperature setpoints, or other specific settings, be changed when specific Users are granted access to a room or area. One method on how to do this would be to create a separate Access Level and Access Level Output for each user. When the User with that Access Level is granted access the associated output will be enabled. Using the EWS integration, the states of these virtual outputs can then be monitored within EBO and action were taken when they change state. Resolution Perform the following steps to configure this: Create an Access Level for each User object. Create a virtual output for each User object. A virtual output is an output object that is not assigned to an output expanders physical outputs. You could create outputs on existing expanders above the maximum output channel that you will be using but it is recommended putting these virtual outputs on a completely different module address outside the range that will be used for any physical modules. Module address = 32 would be a recommended starting value. Steps would be: Under Programming | Outputs create three new outputs. Set Module Type to "Output (PX)" Set module address to "32" or greater. Set Module Output to "1", "2", "3", etc... Save the changes. For each of the Access Levels add the corresponding virtual output to the Access Levels Output tab. Access Level Outputs Ensure the Access Level has access to the Door(s) in question. Set the Time to Activate (seconds) in the Access Level | General tab to something appropriate such as 5s. The output will disable after this time period. Set the Reader Access Activates Output on the Access Level. Set Activate Access Level Output on the Reader Expander | Misc Options.    

Issue Information concerning Linux releases used within the Automation Server.   Product Line EcoStruxure Building Operation Environment Linux Operating System (OS) Building Operation Automation Server Building Operation Automation Server Premium Cause Questions concerning Linux releases used within the Automation Server. Resolution AS versions to 1.4.1 run Linux kernel 2.6.25.1 AS versions 1.5 to 2.0.2 run Linux kernel 3.0.101 AS-P versions 1.7 to 2.0.2 run Linux kernel 3.5.0-lsp-3.3.1 For questions concerning what type of Linux...i.e. Red Hat, Ubuntu, openSUSE - There is no linux distribution in the automation server just vanilla linux kernel. For further reading, download some documentation about the kernel from their website www.kernel.org  

Issue Cannot find documentation on how to use the new Graphic components release with EBO 2.0 Getting the following errors when previewing my graphic page: "Script error in function "onLoad" .... ReferenceError: "_firstRun" is not defined "Script error in function "onChange" ... ReferenceError: "_setVisuals" is not defined Product Line EcoStruxure Building Operation. Environment Building Operation Graphic Editor 2.0 GlobalScripts V2.0.0262 and above Cause With the release of EBO 2.0, a set of new components/snippets have been released which are different to those issued in earlier releases, although visually there is very little change. The scripting, in most cases but not all, has been removed from the components themselves and put into single scripts, this means we can take advantage of the global scripts functionality. This requires the user to set the UseGlobalScripts attribute to True within the TGML graphic editor, this can be on a per graphic basis and ensures that existing graphics will still function. Once turned to True, all components that have scripts, and have requirements for other global scripts to function correctly, can function as designed. For example, the setpoint box requires global scripts to ensure units and decimal places are displayed as designed/required due to the scripts. There are also two binds available on the box, one for reading, one for write. Both need to be bound to enable the component to function correctly.  The components are designed in this way to allow use in BACnet where it may require to read the resultant Value but Write at a specific Priority. Without the scripts added to the graphic, the component cannot function. For further details/questions refer to the following Community Posts which also includes the current PDF documentation: Help-with-an-EBO-2-0-component EcoStruxure-Building-Operation/Graphic-Component-Library-Rev-AB1-002-pdf This article provides the necessary steps required to enable and get these new components working and does not provide in-depth functionality. With the release of EBO 2.0, a set of new components/snippets have been released in the latest build which are different to those previously issued although visually there should be very little change for your customer. In summary, the scripting, in most cases but not all, has been removed from the components themselves and put into single scripts which then means we can take advantage of the global scripts functionality. This requires the user to set the UseGlobalScripts attribute to True within the TGML graphic editor, this can be a per graphic basis and ensures existing graphics still function. Once turned to True, all components that have scripts, and have requirements for other global scripts to function correctly, can indeed function as designed. For example, the setpoint box requires global scripts to ensure units and decimal places displayed as designed/required due to the scripts. There are also 2 binds available on the box, one for reading, one for write. Both need to be bound to enable the component to function correctly. The components are designed in this way to ensure use in BACnet where we may require to read the resultant Value but Write at a specific Priority. Without the scripts added to the graphic, the component cannot function. For further details/questions refer to the following Community Posts which also includes the current PDF documentation: • https://exchangecommunity.schneider-electric.com/t5/EcoStruxure-Building-Operation/Help-with-an-EBO-2-0-component/m-p/107342 • https://exchangecommunity.schneider-electric.com/t5/EcoStruxure-Building-Operation/Graphic-Component-Library-Rev-AB1-002-pdf/td-p/149876 This article provides the necessary steps required to enable and get these new components working and does not provide in-depth functionality. Resolution Within Graphics Editor enable UseGlobalScripts. To do this: Select the -Tgml object shown in the Objects pane In the Properties pane Change the UseGlobalScripts from False to True In the Global Graphic Snippets: Drag the GlobalScripts V2.0.xxxx onto the -Tgml object.  GlobalScripts then appends as shown below. Note: This must be done before doing adding any components and ONLY once on each Graphic page. Add Component by dragging it into the Design window Example showing the Component: Analogue Single Line Text, 100W Add Snippets to allow the relevant Bindings to be added to this component.  To do this: Select Snippets tab, Select Select Global Bind Snippets Drag the appropriate snippet onto the Component. EcoStruxure Analog Value bind snippet is added to the Analogue Value component Save the graphic Preview - no errors should appear.  If there are errors: Ensure that the scripts/components have been added in the correct order Ensure the correct Snippet has been added to the correct Component.  Refer to the Graphic-Component-Library-Rev-AB1-002-pdf documentation for the tested snippets/component combinations. Open WorkStation and Edit Bindings on the saved graphic page Note: The default binding name displayed View the graphic page   Example: Showing forced value