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Windows Firewall or Anti-Virus causes Controllers to go Off line.

Windows Firewall or Anti-Virus causes Controllers to go Off line.

Issue

The Domain was upgraded to Windows Server 2008 and now the

Workstations Windows firewall causes Andover  Controllers to go Off line.

Environment

Windows 7, Windows Server 2008 R2

9680,9640 CX 75XX  9900, 9200

Cause

Enhanced Security in the MS Server 2008 series domain enforces port blocking above ports 5000  and above.

Resolution

Add components , ports to the firewall exception list for Windows Firewall and for Anti-Virus

Download List:

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