Issue
Why is the BACnet/MSTP controller MAC address displaying an incorrect value in Workplace Pro?
Environment
- BACnet/MSTP Controller
- Workplace Pro
Cause
MAC address on MSTP used number from 1 to 253
Resolution
In the Niagara BACnet Integration guide (page 3-8), the MSTP MAC address is expressed as a number from 1-253. Upon entering a number larger than 99, this field will cut off the hundreds digit and keep the remaining two digits. The remaining value will also be expressed in hexadecimal. A decimal 253 would display as hexadecimal 53. To correctly populate this field enter the MSTP MAC address in hexadecimal.