Issue
The SmartX Controller Advanced Display requires internet access in order to activate the Kiosk Mode on initial startup.
Environment
SmartX Controller Advanced Display
SmartXKiosk
Cause
The SmartX Controller Advanced Display requires internet access in order to be activated on initial startup, site IT departments may need to allow access for activation to proceed.
Resolution
Internet access is required only once during initial installation to activate the Samsung license
If you are in the Americas, enable access to these servers:
| Server | Port |
|---|---|
| gslb.secb2b.com | 443 |
| us-prod-klm.secb2b.com | 443 |
| us-elm.secb2b.com | 443 |
If you are in China, enable access to these servers:
| Server | Port |
|---|---|
| china-gslb.secb2b.com.cn | 443 |
| china-klm.secb2b.com.cn | 443 |
| china-elm.secb2b.com.cn | 443 |
If you are in Asia, Africa, Europe, or other regions, enable access to these servers:
| Server | Port |
|---|---|
| gslb.secb2b.com | 443 |
| eu-prod-klm.secb2b.com | 443 |
| eu-elm.secb2b.com | 443 |
