Issue
When the WorkPlace Commissioning Tool browses a network or internetwork, not all controllers on the network will be found.
Environment
WorkPlace Commissioning Tool
Cause
Increase the reply timeout value in WorkPlace Commissioning Tool
Resolution
If controllers are missing from the list, the recommendation is to
- Refresh the list after the first attempt
- Increase the reply timeout value in the WorkPlace Commissioning Tool to 40,000 milliseconds or greater.
With large quantities of controllers (for example 80 or more), wait for the entire reply timeout value to expire for the list to stabilize.