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Users transitioned from Continuum have blank Facility/Card Number fields in Security Expert

Users transitioned from Continuum have blank Facility/Card Number fields in Security Expert

Issue

All Facility/Card Number fields are blank in Users that were transitioned into Security Expert from Continuum

Product Line

Security Expert

Environment

Security Expert Server

Cause

Expected site code and card numbers from transitioned Continuum personnel objects to populate in the Facility/Card Number fields of the user objects in Security Expert but find all those fields are blankFacilityCardNumber.PNG

Resolution

The site code and card number of personnel objects transitioned from Continuum using the Continuum Transition Tool will show up as credentials on the Security Expert side, this is by design.

There is no need for any further changes, the credentials will work when presented to the reader.

CardCredential.png

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