Need a link to provide an easy way of uploading one or more files to Global Expert Technical Support - Digital Buildings - Asia Pacific Region on Box.
Andover Continuum, EcoStruxure Building Expert, EcoStruxure Building Operation, Field Devices, Satchwell BAS & Sigma, Satchwell MicroNet, TAC IA Series, TAC INET, TAC Vista
Schneider Electric "Asia Pacific" Box server folder
Many email services have a limit on the size of attachments.
In many cases, large files must be sent to Support so that the support engineer can investigate a reported issue.
Using the following Box link will allow the upload of case files associated with your support ticket.
Please note that you must have an open support ticket with Support before uploading a file.
Files uploaded without a reference to a support ticket without previous approval will be deleted.