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Upgrading a Vista 5 license on the licensing website

Upgrading a Vista 5 license on the licensing website

Issue

Upgrading a Vista license on the licensing website

Environment

Vista 5 Licensing website: Click Here

Cause

In order to upgrade a license on the schneider-electric.flexnetoperations.com website you must first return the license.

Resolution

  1. When logged into the website, select the license you plan to upgrade under the Manage Licenses option
  2. Click the Return option.
  3. Then in Manage Entitlements section Activate the license in the normal method
  4. When you reach the fulfill counts screen, it will see the older license that can now be upgraded.
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