Issue
The requested information is not available from the device. (Subsystem: NS, #28)
Product Line
TAC Vista
Environment
LonMaker 3.2 (Turbo)
Cause
The requested information is not available from an application node. For example, transceiver status, SI/SD data, and the network variable names are not always stored in the node. This error is a known issue with LonMaker 3.2 (Turbo).
Resolution
- Navigate to http://www.echelon.com/support
- A username and password are required to access the download section, but it is free to register.
- Download LonMaker Turbo Service Pack 2
- Install LonMaker Turbo Service Pack 2.