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Test Connection fails when creating VideoServer object in Continuum 1.9x

Test Connection fails when creating VideoServer object in Continuum 1.9x

Issue

Cannot connect to video server when creating a VideoServer object in Continuum and Test Connection is selected.

Product Line

Andover Continuum, Pelco

Environment

  • Continuum
  • DSConnex
  • Digital Sentry

Cause

Patch not installed for DSConneX versions 4.3 and 7.x not working with Andover Continuum 1.91 or 1.92 or LAN connection problems

Resolution

Install v1.91 DSConneX Video Patch hotfix for issue with DSConneX versions 4.3 and 7.x not working with Andover Continuum 1.91.

For 1.92 these files are included, so if the error is still occurring, then there are LAN connection issues.

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