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Side-by-side error when starting SigmaX, RegSigmaX or SigView

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Side-by-side error when starting SigmaX, RegSigmaX or SigView

Picard Product_Support
‎2018-09-11 01:47 PM

Last Updated: Admiral DavidChild Admiral ‎2020-02-05 01:47 AM

Issue

The following errors are seen when trying to run SigmaX, RegSigmaX or SigView. 

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. 

side by side.JPG

Application event log:

Activation context generation failed for "C:\SigmaX\Bin\RegSigmaX.exe". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found. Please use sxstrace.exe for detailed diagnosis.

Product Line

Satchwell Sigma

Environment

  • SigmaX 7.0.6 on Windows 7 32-bit
  • SigmaX 7.09 on Windows 10 64bit
  • SigView

Cause

Microsoft Visual C++ 2005 redistributable has not been installed. It appears that SigmaX requires this version to run.

Resolution

Either the Microsoft C++ 2005 is not installed, or if it is, then the Service Pack 1 (SP1) is required to be installed.

This can be checked under the Windows 'Apps and Features'.

Install Microsoft Visual C++ 2005 SP1 Redistributable Package (x86).

In some cases, Microsoft Visual C++ 2005 SP1 Redistributable Package Security Update (x86) is required to resolve the issue. The 32bit (x86) version should be installed if installing Microsoft Visual C++ 2005 SP1 does not fix the problem. 

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