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Side-by-side error when starting SigmaX, RegSigmaX or SigView

Side-by-side error when starting SigmaX, RegSigmaX or SigView

Issue

The following errors are seen when trying to run SigmaX, RegSigmaX or SigView. 

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. 

side by side.JPG

Application event log:

Activation context generation failed for "C:\SigmaX\Bin\RegSigmaX.exe". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found. Please use sxstrace.exe for detailed diagnosis.

Product Line

Satchwell Sigma

Environment

  • SigmaX 7.0.6 on Windows 7 32-bit
  • SigmaX 7.09 on Windows 10 64bit
  • SigView

Cause

Microsoft Visual C++ 2005 redistributable has not been installed. It appears that SigmaX requires this version to run.

Resolution

Either the Microsoft C++ 2005 is not installed, or if it is, then the Service Pack 1 (SP1) is required to be installed.

This can be checked under the Windows 'Apps and Features'.

Install Microsoft Visual C++ 2005 SP1 Redistributable Package (x86).

In some cases, Microsoft Visual C++ 2005 SP1 Redistributable Package Security Update (x86) is required to resolve the issue. The 32bit (x86) version should be installed if installing Microsoft Visual C++ 2005 SP1 does not fix the problem. 

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