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Setting up two-factor authentication in Access Expert

Issue

Need to set up two-factor authentication in Access Expert

Product Line

Access Expert

Environment

  • Access Expert Premise Software
  • Access Expert Hosted software

Cause

Additional cybersecurity is needed on site

Resolution

  1. Log in to access expert
  2. Ensure your phone number is set up properly on your account. Needs to include country code2019-09-04_14-00-42.png
  3. Click the file tab and select User Settings
     2019-09-04_14-01-19.png
  4. Click Setup Two Factor Authentication
     2019-09-04_14-01-37.png
  5. Enter in your password
     2019-09-04_14-01-49.png
  6. Ensure the phone number is correct. Needs to have country code  2019-09-04_14-02-18.png
  7. Click Verify
  8. Enter in confirmation code
  9. Check Enable Two Factor Authentication
  10. Select SMS or QR Code
    2019-09-04_14-02-46.png
  11. Click OK
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