Sign In Help
Schneider Electric
HelpLogin / Register
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
  • Home
  • Communities
  • :
  • Knowledge Center
  • :
  • Building Automation Knowledge Base
  • :
  • Security Expert client shows "The communication object... " error
Community Menu
  • Forums
    • By Topic
        • Support
          • Ask the Community
        • EcoStruxure Building
          • SmartConnector Forum
          • Field Devices Forum
        • EcoStruxure Power & Grid
          • EcoStruxure Energy Hub User Group
          • Gateways and Energy Servers
          • Metering & Power Quality
        • APC UPS, Critical Power, Cooling and Racks
          • APC UPS Data Center Backup Solutions Forum
          • APC Enterprise Power UPS Forum
          • APC UPS for Home and Office Forum
        • EcoStruxure IT
          • EcoStruxure IT forum
        • Remote Operations
          • EcoStruxure Geo SCADA Expert Forum
          • Remote Operations Forum
        • Industrial Automation
          • Industry Automation and Control Forum
          • Industrial Edge Computing Forum
          • Alliance System Integrators Forum
          • Machine Automation Forum
          • EcoStruxure Automation Expert / IEC 61499 Forum
          • AVEVA Plant SCADA Forum
          • Modicon PAC Forum
          • Harmony Control Customization Forum
          • Level and Pressure Instrumentation Forum
          • PLC Club Indonesia
          • Fabrika ve Makina Otomasyonu Çözümleri
          • Motorabgangstechnik & Antriebstechnik Forum
          • Korea Industrial Automation Forum
        • Schneider Electric Wiser
          • Schneider Electric Wiser Forum
        • Power Distribution IEC
          • Power Distribution and Digital
          • Solutions for Motor Management
          • Paneelbouw & Energie Distributie
          • Eldistribution & Fastighetsautomation
          • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
          • Електропроектанти България
          • Specifiers Club ZA Forum
        • Power Distribution NEMA
          • Power Monitoring and Energy Automation NAM
        • Power Distribution Software
          • EcoStruxure Power Design Forum
          • LayoutFAST User Group Forum
        • Solutions for your Business
          • Solutions for your Business Forum
    • By Segment
        • Food & Beverage
        • Healthcare
      • Support
        • Ask the Community
      • EcoStruxure Building
        • SmartConnector Forum
        • Field Devices Forum
      • EcoStruxure Power & Grid
        • EcoStruxure Energy Hub User Group
        • Gateways and Energy Servers
        • Metering & Power Quality
      • APC UPS, Critical Power, Cooling and Racks
        • APC UPS Data Center Backup Solutions Forum
        • APC Enterprise Power UPS Forum
        • APC UPS for Home and Office Forum
      • EcoStruxure IT
        • EcoStruxure IT forum
      • Remote Operations
        • EcoStruxure Geo SCADA Expert Forum
        • Remote Operations Forum
      • Industrial Automation
        • Industry Automation and Control Forum
        • Industrial Edge Computing Forum
        • Alliance System Integrators Forum
        • Machine Automation Forum
        • EcoStruxure Automation Expert / IEC 61499 Forum
        • AVEVA Plant SCADA Forum
        • Modicon PAC Forum
        • Harmony Control Customization Forum
        • Level and Pressure Instrumentation Forum
        • PLC Club Indonesia
        • Fabrika ve Makina Otomasyonu Çözümleri
        • Motorabgangstechnik & Antriebstechnik Forum
        • Korea Industrial Automation Forum
      • Schneider Electric Wiser
        • Schneider Electric Wiser Forum
      • Power Distribution IEC
        • Power Distribution and Digital
        • Solutions for Motor Management
        • Paneelbouw & Energie Distributie
        • Eldistribution & Fastighetsautomation
        • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
        • Електропроектанти България
        • Specifiers Club ZA Forum
      • Power Distribution NEMA
        • Power Monitoring and Energy Automation NAM
      • Power Distribution Software
        • EcoStruxure Power Design Forum
        • LayoutFAST User Group Forum
      • Solutions for your Business
        • Solutions for your Business Forum
      • Food & Beverage
      • Healthcare
  • Blogs
    • By Topic
        • EcoStruxure Power & Grid
          • Backstage Access Resources
        • Remote Operations
          • Remote Operations Blog
        • Industrial Automation
          • Industry 4.0 Blog
          • Industrie du Futur France
        • Power Distribution NEMA
          • NEMA Power Foundations Blog
        • Knowledge Center
          • Geo SCADA Knowledge Base
          • Industrial Automation How-to videos
          • Digital E-books
          • Success Stories Corner
      • EcoStruxure Power & Grid
        • Backstage Access Resources
      • Remote Operations
        • Remote Operations Blog
      • Industrial Automation
        • Industry 4.0 Blog
        • Industrie du Futur France
      • Power Distribution NEMA
        • NEMA Power Foundations Blog
      • Knowledge Center
        • Geo SCADA Knowledge Base
        • Industrial Automation How-to videos
        • Digital E-books
        • Success Stories Corner
  • Ideas
        • Remote Operations
          • EcoStruxure Geo SCADA Expert Ideas
          • Remote Operations Devices Ideas
        • Industrial Automation
          • Modicon Ideas & new features
  • Knowledge Center
    • Building Automation Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
  • Success Stories
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Technology Partners
    • Power Events & Webinars 
    • Partner Success
    • Process Automation Talks 
  • Support
    • Ask Exchange
    • Leaderboard
    • Our Community Guidelines
    • Community User Guide
    • How-To & Best Practices
    • More
Register Now
How can we help?
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
80813members
346878posts

Security Expert client shows "The communication object... " error

Back to Building Automation Knowledge Base
Options
  • Article History
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
0 Likes
919 Views
Trying to translate this page to your language?
Select your language from the translate dropdown in the upper right. arrow
Translate to: English
  • (Français) French
  • (Deutsche) German
  • (Italiano) Italian
  • (Português) Portuguese
  • (Русский) Russian
  • (Español) Spanish
Share

Security Expert client shows "The communication object... " error

Lieutenant JG SangKim Lieutenant JG
‎2019-06-16 06:07 PM

Last Updated: Sisko AdamSteele Sisko ‎2022-04-28 06:51 PM

Issue

When reviewing events from Doors or Users, the below error is shown.

  • The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.

Error - The communication objectError - The communication object

Product Line

EcoStruxure Security Expert

Environment

  • Security Expert Server
  • Security Expert Client Workstations
  • SP-C Controllers.

Cause

Firewall and/or Port settings are incorrectly configured. Certain ports must be opened to enable communication between the server, client workstations, and controllers.

Resolution

Check the Firewall to ensure that all required ports are open between the Security Expert Server, Security Expert Client Workstations and the SP-C Controllers. Refer to the IP Networking Ports section in the SX-SRVR Security Expert - Networking Guide for Administrators - Reference Guide for details on required ports.

Labels (1)
Labels:
  • EcoStruxure Security Expert
Tags (2)
  • Find more articles tagged with:
  • AdamSteele22
  • sangkim19
Was this article helpful? Yes No
No ratings
Share

Related Forums

  • Field Devices Forum
Previous Next
Contributors
  • AdamSteele
    AdamSteele
  • SangKim
    SangKim
Invite a Colleague
Found this content useful? Share it with a Colleague!
Invite a Colleague
Support

Have a question? Please contact us with details, and we will respond.

Contact Us
FAQ

Look through existing questions to find popular answers.

Learn More
About

Want to know more about Exchange and its possibilities?

Learn More
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account..

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account?Login

About FAQ Terms & Conditions Privacy Notice Customize Preferences
© 2021 Schneider Electric