Issue
It is not possible to change Primary or Secondary Reader Formats as they are greyed out.
Product Line
Security Expert
Environment
Client/Server
Cause
If the Reader Expander Port Network Type is set to Schneider Electric RS485 the option to change the format on that Expander Reader 1 or Reader 2 Tab is edit locked.
Resolution
Under the General Tab change the Port 1 Network Type to Wiegand
Under the Reader 1 Tab the Reader's Primary and Secondary Formats can now be changed
Repeat process for Reader Expander Port 2 Network Type and Reader 2 Primary and Secondary Formats as required.
Remember under the General tab to change the Network Port Types back to Schneider Electric RS485 before saving.
