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Replacing an EP1501 controller

Replacing an EP1501 controller

Issue

When replacing an EP1501 controller, do all doors and schedules have to be recreated?

Product Line

Access Expert

Environment

  • Microsoft Windows Server 2012 or later
  • Microsoft SQL 2012 R2 or later
  • Access Expert EP1501 Controller
  • Access Expert v3 Premise Software
  • Access Expert v3 Hosted Software

Cause

Recreating all the doors and schedules can cause a lot of downtime during the replacement process of an EP1501

Resolution

  1. Open up the instance that the device is configured on
  2. From the hardware tree, select the device that needs to be replaced and double-click on it to open a new window
    image1 Step 2.png
  3. Once the replacement device is powered and configured, copy its MAC address and paste it where the old devices MAC address is showing
    image 2 step 3.png
  4. Click save and close at the bottom right of the screen
  5. Right-click the controller in the system tree and select Push Controller Database
  6. Once the controller comes online again it will start communicating with the sub devices
  7. Open up a Live Monitoring Window and verify that events are being properly reported
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