42267members
186167posts

Remote Factory Reset of SmartX IP controller MPX RPC IPIO

Remote Factory Reset of SmartX IP controller MPX RPC IPIO

Issue

Remote Factory Reset of SmartX IP controller MPX RPC IPIO

Product Line

EcoStruxure Building Operation

Environment

  • SmartX IP controller (MPX, RPC, IPIO)
  • Building Operation Room Controller (RP-C)

Cause

From v3.1 there is a facility to remotely Factory Reset a SmartX IP Controller
A quick look at the process and what versions of SmartX controller firmware are required

Resolution

Remote Factory Reset fails if the SmartX IP Controller is at v2.00.
Remote Factory Reset operates correctly if the SmartX IP Controller is at v3.00.

A Remote Factory Reset on a Controller with Static IP is best avoided, Although a Factory Reset is now possible, it should not be considered standard work process, but it shows that using DHCP serving of IP addresses does have advantage if a factory reset is required.

Tags (1)
Labels (1)
100% helpful (1/1)