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Personnel with area link schedules fail to distribute to all Controllers if they are not on the same logical network.

Personnel with area link schedules fail to distribute to all Controllers if they are not on the same logical network.

Issue

Personnel with area link schedules fail to distribute to all Controllers if they are not on the same logical network.

Environment

Continuum Cyberstation

CX9900

CX9680

CX9702

ACX5720 / ACX5740

Cause

The Continuum Access Control system is not designed to allow Areas to cross logical networks. An object from one network is not able to be referenced in another network.

When trying to share area link schedules across networks, the data can not be shared and the personnel with those links are not distributed down to all controllers. 

Resolution

The solution for this is a user workaround where the access control site is re-designed so that there are no longer areas that span multiple networks.

EXAMPLE:

Suppose we have an installation with sites in NYC and LA, two logical networks have been created in the Continuum db, NYC_Acme and LA_Acme, access to the different areas is controlled by personnel schedules and the requirement is that the users have the same access whether they are working in New York or Los Angeles.

The solution is to create two sets of areas and two sets of schedule points, such as....

NY_Lobby, NY_Lab, NY_Cafeteria, these areas will be associated with the doors that are physically located at the New York city location.

LA_Lobby, LA_Lab, LA_Cafeteria, these areas will be associated with the doors that are physically located at the Los Angeles location. 

NY_LobbySCH, NY_LabSCH, NY_CafeteriaSCH, these schedule points are created in one of the controllers under the NYC_Acme network and assigned ONLY to the set of areas specifically created for the New York location so that everything is contained within the logical network.

In the same way, LA_LobbySCH, LA_LabSCH, LA_CafeteriaSCH are to be created and used within the LA_Acme network.
 

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