New in the Community? Get started here

Schneider Electric Exchange Community

Discuss and solve problems in energy management and automation. Join conversations and share insights on products and solutions. Co-innovate and collaborate with a global network of peers.

Register Now
Building Automation Knowledge Base
Showing results for 
Show  only  | Search instead for 
Did you mean: 
PSST, your community homepage is getting a new face - stay tuned and experience the change in few days

MP-x controller does not come back online following warm start


After a successful commission of MP-x SmartX controller, the device is online and operating properly but fails to come back online after a warm start.

The issue is seen more often when MP-x device is configured for DHCP but can also happen when configured for static IP address.

(See the attached video which demonstrates the issue)

Product Line

EcoStruxure Building Operation


Building Operation Multi-purpose Controller


Communication settings out of sync between the physical device and configuration database


To synchronize the IP settings between the device and the configuration database follow these instructions from the online help  Discarding MP Series Controller IP Network Settings Changes

Tags (1)
Labels (1)
100% helpful (1/1)