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Living Space Sensor goes offline when upgrade RP-C firmware

Living Space Sensor goes offline when upgrade RP-C firmware

Issue

Living Space Sensore goes offline after upgrading SmartX Controller firmware from 2.0x to 3.01 or later

Product Line

EcoStruxure Building Operation

Environment

  • Building Operation Room Controller (RPC) v3.01 or later
  • Building Operation SmartX Living Space Sensor

Cause

Living Space Sensor RJ-45 connector is plugged into Room Bus port on RPC.

Resolution

Move RJ-45 connector from Room Bus port to Sensor Bus port.

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