Issue
Infinity Schedule Standard days and exception days clarification
Environment
Infinity
Cause
Information on schedule Standard days and Exception days
Resolution
Schedule Standard days and exception days clarification
When editing standard or creating exception days/range of dates it is important to understand what is really taking place here in order to avoid any issues. Standard days are recurring days from week to week. You can alter the week to week days if you want the same schedule week after week and also have multiple events on each day if desired.
Exception days have a higher priority than standard days and once you assign an exception day or range of dates to a schedule you will be overwriting the standard day for the day/dates that your assigning to.
For example... if you have a standard day of 8am-5pm and assign an exception day of 9pm - 10pm to one of the standard days, what will happen is that the date the exception is added to will have one event for that day of 9pm - 10pm. If you still wanted the 8am-5pm event as well, you would need to add that to the same exception list