Issue
How can the firmware version of Security Expert Smart Card Readers be determined.
Product Line
Security Expert
Environment
Security Expert Smart Card Readers
Cause
It is not possible to identify a reader's firmware from its serial number. The serial numbers are randomly generated and selected in no order.
Resolution
To find out a reader's firmware version send an email to Product Support with the serial number(s). Product Support will check with manufacturing to determine which firmware version has been loaded into a reader.
