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How to view the camera feed from an SX-IPI-C Intercom

How to view the camera feed from an SX-IPI-C Intercom

Issue

The SX-IPI-C documentation does not show how to stream video from the IP Intercom.

Product Line

Security Expert

Environment

  • Security Expert
  • SX-IPI-C

Cause

The currently available documentation does not adequately describe how the video stream can be viewed and that RTSP is the only streaming protocol that is supported.

Resolution

1. Locate the video stream URL

From the Intercoms web interface go to Intercom Settings > Video. The stream URL's can be viewed under the RTSP Information heading.

2. Configure Security Expert to use the video stream URL

To view the Intercoms camera feed within Security Expert, follow the instructions on how to set up a direct camera outlined in the Security Expert Operator Reference Manual under the Direct Camera heading. The direct camera URL for the Intercom to be input here is the one found in Step 1 above.

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