How to get answers for project specification responses or how to get a product enhancement implemented.
- Security Expert
- EcoStruxure Building Operation
Unsure who to go to for help with specification replies or how to get a potential product enhancement added to the offer.
- Create an idea on The Exchange Community for your specific Offer.
- Contact your local solution category manager for the Offer as they will be able to point you in the right direction for answers to specification questions and can help escalate enhancement requests to Product Management.
- Americas: Americas.EcoStruxureBuilding@schneider-electric.com
- EMEA: EMEA.EcoStruxureBuilding@schneider-electric.com
- Asia Pacific & India: AsiaPac.EcoStruxureBuilding@schneider-electric.com
- When providing your feature request make sure to include as much detail as possible about the feature as well as any specifics that might help justify the need for the new feature.