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Health status shows "too many remote controllers assigned" message

Health status shows "too many remote controllers assigned" message

Issue

Controller Health Status shows, "Controller (ID **) has too many Remote Controllers assigned." What does this message mean, and is it a cause for concern?

Product Line

Security Expert

Environment

  • Security Expert Client
  • SP-C Controller

Cause

This error message is related to cross controller communication. When using cross controller communications, the maximum number of controllers that can be linked together is 64. For additional details on cross controller communications, see page 4 of AN 180 Security Expert - Cross Controller Operations - Integration Guide.

Resolution

The controllers that are not taking part in cross controller linking are the ones that are showing the "Controller (ID **) has too many Remote Controllers assigned." message.

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