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Graphics and custom types missing after Upgrading ES database

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Graphics and custom types missing after Upgrading ES database

Lieutenant JG Ramaaly Lieutenant JG
2 weeks ago

2 weeks ago

Issue

Site upgrading ES from 3.2.1.630 to 3.2.3.59. After the upgrade, some graphics and custom types are missing

 

  • Before Upgrade: EBO 3.2.1.630art8.1.png
  • After upgrading to EBO 3.2.3.59

art8.2.png

 

 

Product Line

EcoStruxure Building Operation

Environment

  • Building Operation Workstation
  • Building Operation Enterprise Server

Cause

Error "is not defined in the target version, discarding object ~ " is found in the upgrade log.

Resolution

  • There are known issues when upgrading incorrectly, i.e. from the same major. minor (3.2.1.630) to the same major. minor(3.2.3.59) since the work and original folders are the same.
  • Thus, When updating (not upgrading) within the same version (from 3.2.1 to 3.2.3) we must use a hotfix. We shouldn’t be using a Full installer.
  • In this case, Installing the latest (Consolidation point hotfix 3.2.3.1300) resolved the issue.

 

 

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