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Error "Invalid path" in Webstation

Error "Invalid path" in Webstation

Issue

When trying to view a TGML graphic using Webstation version 3.1.1 the error message "invalid path" comes up and the graphic is not shown.

Invalid path.png

Product Line

EcoStruxure Building Operation

Environment

Building Operation Webstation 3.1.1 or higher

Cause

The graphic is located in an AS-P connected to the Enterprise Server(ES) and is using a version lower than 3.0 when the ES is version 3.1.1 or higher.

WebStation 3.1(Webstation is connected to the ES running version 3.1)only has runtime compatibility with version 3.0 or higher.

Viewing the graphic from a Workstation version 3.1.1 connected to the ES works correctly. Only Webstation has this limitation in the runtime compatibility.

Resolution

Upgrade the AS-P where the graphic is located to version 3.0 or higher.

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