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Error message: SSL certificate validation failed!

Error message: SSL certificate validation failed!

Issue

In Building Operation Device Administrator the Name of the server there is a question mark (1) and the State of an AS-P is saying "SSL certificate validation failed!" (2).

SSL_Error_Message.jpg

Product Line

EcoStruxure Building Operation

Environment

  • Building Operation Automation Server Premium (AS-P)
  • Building Operation Automation Server Bundled (AS-B)
  • Building Operation Automation Server (AS)

Cause

The Automation Server has been added to Device Administrator with EBO server protocol HTTPS, but no SSL certificate has been generated and transferred to the server.

Resolution

Follow the steps outlined in WebHelp section Device Administrator Certificate Workflow. When the certificate has been generated and transferred successfully to the Automation Server the correct server name will be displayed and the state will say Ready.

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