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Ensuring Windows features are installed for Security Expert SOAP service

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Ensuring Windows features are installed for Security Expert SOAP service

Commander AbeMeran Commander
‎2021-02-04 06:36 AM

on ‎2021-02-04 06:36 AM

Issue

SOAP service can't be reached @ http://localhost:8030/SecurityExpertSOAPService/service.svc 

HTTP Error 404

Product Line

Security Expert

Environment

Security Expert Server

Cause

Confusion related to the indicator Windows uses to denote when features have been enabled.

Instructions in the Security Expert SOAP service installation manual not sufficiently clear.

For instance, the documentation shows a checkmark in the .NET framework feature but it does not show the sub-items, a checkmark here means all of the sub-items are also enabled but this is not necessarily intuitive. 

2021-02-03_12-15-28.jpg

When not all of the sub-items are enabled, Windows shows the check box filled with a black square but many users are interpreting this as meaning the same as a checkmark.

2021-02-03_12-25-54.jpg

Resolution

When a feature check box shows a checkmark in the documentation, make sure to expand the feature and enable ALL of its sub-items 

2021-02-03_12-30-00.jpg

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