Issue
How to use the Encoder and Encoder Client to encode new cards or configuration cards for modifying Smart Card Readers configuration parameters.
Product Line
Security Expert
Environment
- Security Expert (PRX-ENC-SW)
- Smart Card Readers
- Encoder (PRX-ENC-DT)
- Encoder Client (AKA Credential Manager)
Cause
Unable to find documentation or the Encoder Client software to allow the use of the Encoder to encode cards.
Resolution
As it stands right now, the encoder software required for the encoding process is not currently released and therefore the encoding process can not be supported.
Currently, we are unable to support customers wanting to perform their own encoding of:
- Security Expert cards
- third party cards
- Mifare Configuration Cards for programming Security Expert Smart Card Readers.
Contact your local solution category management for an updated road map on when this Encoder Client and encoding functionality will be released
