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Edit Properties window does not display for Vista points when double clicking

Edit Properties window does not display for Vista points when double clicking

Issue

Double click on a point in Vista. The Edit Properties window should pop up allowing you to view the value, set the Forced-By-Operator setting, and set the forced value. Sometimes double clicking it does not open any window.

Product Line

TAC Vista

Environment

  • Vista Workstation
  • Double or dual monitor

Cause

The Edit Properties window is popping up off of the screen. Either it was dragged off of the screen accidentally or a second monitor was removed or is not accessible through remote connections.

Resolution

To display the dialog on the main screen:

  1. Double click a point in Vista. Do not click on anything else. The invisible Edit Properties window should be the current window.
  2. Press three keystrokes in this order: Alt + Space + X.  This is the Windows hotkey combination to the File menu, and will maximize the current window on the monitor.
  3. Possibly try hitting the Alt key twice. This brings the current window to the front.
  4. Alt + Space bar, then select Move with the mouse, after a tap of any arrow key, the mouse should lock onto the window allowing you to move it

To prevent this from happening in the future:

  1. Download the TAC Vista Dialog Position Reset utility.
    TAC Vista Dialog Position Reset.zip
  2. Unzip and double click the executable file to run.
  3. Hit the Reset button.
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