When trying to launch the Energy Expert Integration Utility (formerly the Power Manger Integration Utility) the following error is given.
EcoStruxure Building Operation
- Energy Expert
- Power Manager for SmartStruxure
- Integration Utility
This error message can be the result of different causes. Check the IntegrationUtility.log file found in the same location as the Integration Utility for more information.
Exception occurred while: Calling constructor IntegrationUtility.Pme.Services.PmeUserDataStore().
Exception is: ConfigurationProviderException - Could not locate a connection string provider.
NOTE: If you have already downloaded the software, you must first delete the folder you unzipped before doing the process below.
Unblock the Zip file
The first thing that MUST be done after downloading the Power Manager software from the Exchange is to unblock the zip file.
- Right click on the zip file and select Properties.
- Under the General tab, towards the bottom click Unblock.
- Click Apply and close the properties window.
- You can now unzip the software and use it as normal.
Compatible .Net Framework Versions
Different versions of the Power Manager / Energy Expert Integration Utility require certain versions of Microsoft .Net Framework. Note: Having multiple versions of .Net Framework installed may cause issues.
Pease refer to the Energy Expert Compatibility Matrix for further detail.